Accessibility Statement
Wellness Care is committed to ensuring our website is accessible to everyone, including people with disability. Accessibility is core to who we are as an NDIS provider.
Our Commitment
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as recommended by the Australian Government and consistent with our obligations under the Disability Discrimination Act 1992 (Cth) and the Disability Inclusion Act 2014 (NSW).
What We Have Done
We have taken the following steps to improve accessibility on this website:
- Used semantic HTML5 elements (nav, main, section, article, footer) to support screen readers
- Added descriptive
altattributes to all images - Used ARIA labels and roles where appropriate
- Ensured sufficient colour contrast throughout the site
- Made all interactive elements keyboard navigable
- Used legible, scalable fonts that respond to user text size preferences
- Designed the site to be fully responsive on mobile, tablet, and desktop devices
- Marked decorative elements with
aria-hidden="true"to reduce screen reader noise
Known Limitations
While we strive for full WCAG 2.1 AA compliance, we acknowledge that some areas of the website may not yet meet all criteria. We are actively working to identify and address these gaps. If you encounter any accessibility barriers, please let us know and we will prioritise a resolution.
Alternative Access
If you are unable to access any content or functionality on this website due to a disability, we are happy to provide the information in an alternative format. Please contact us and we will respond as quickly as possible:
Feedback
We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us at info@wellnessccare.com.au. We aim to respond to accessibility feedback within 5 business days.
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may lodge a complaint with the Australian Human Rights Commission under the Disability Discrimination Act 1992 at humanrights.gov.au or call 1300 656 419.
Ongoing Improvement
Accessibility is an ongoing commitment. We review and update this statement as we make improvements to the website. This statement was last reviewed in April 2026.